Shipping
Orders are processed on HealthHarmonic.com and shipped from Eugene, Oregon. Here is how the rest works.
The practical part
Worth stating first, because it surprises people: checkout happens on HealthHarmonic.com, our Shopify store, not on this site. That is where payment, confirmation, tracking and any return live. Same people, same bars, different domain at the till.
Orders over $100 ship free within the United States. The cart shows how close you are as you add items. International orders are quoted at checkout.
Orders are fulfilled from Eugene, Oregon by Future Tech Today Inc dba Health Harmonic. You will get a confirmation email, then a second email with tracking when it ships.
Handling and transit times are shown at checkout on HealthHarmonic.com, where they reflect current stock and carrier conditions. We would rather give you a real number at the till than a cheerful promise here we cannot keep.
Chocolate is chocolate. In hot months a bar can arrive bloomed — the pale streaking that appears when cocoa butter migrates to the surface. It is harmless and does not change the ingredients, though it dulls the snap and the shine. If a shipment arrives genuinely melted rather than bloomed, tell us.
If something arrives damaged, wrong, or not what you expected, contact us and we will sort it out. Because the transaction happened on HealthHarmonic.com, refunds and replacements are processed there against your original order. Reach us through the contact page with your order number.
Food safety note: we cannot accept returns on opened bars. If there is a quality problem with one you have opened, tell us anyway — we want to know, and we will make it right.
The FAQ covers pack sizes, storage and what the bar tastes like. If it is not answered there, ask us.